Jeanne Spellman

508.877.5445
Framingham, MA 01701

Web Developer specializing in
Accessibility and Search Engine Optimization

core competencies

  • Web Developer with 15 years experience in Internet publishing.
  • Web Accessibility expert in WCAG and Section 508 regulations with experience in Development, Design, and QA Testing for Accessibility compliance.
  • Organized, self-starter with a proven track record of bringing projects in on time and within budget.
  • Experienced technical writing of specifications, documentation and training programs.
  • Proven leadership skills including prioritization, successful escalation and motivation of team members.
  • Evangelist for accessibility, web standards, CSS, and optimizing for search engines.

technical proficiencies

languages

 Visual Basic, ASP, HTML, JavaScript

web

 CSS1 & CSS2, HTML, XHTML, DHTML, JavaScript, ASP and .NET Visual Basic with expertise using Macromedia Dreamweaver MX 2004, Microsoft Visual Studio .NET, Home Site, or text editors.

graphics

 Expert level Adobe Photoshop. Proficient in Macromedia Fireworks, Flash and Freehand.

database

 Microsoft Access, FileMaker Pro, SQL Server and Oracle queries and extracting data

Remedy Action Request System

Custom programming including: system running processes on NT and Unix, DDE, custom ARWeb pages, Remedy Web, Palm interface, Remedy server and development utilities.

experience
Jan 05 to present

Web Developer and Principal, Spellman Consulting. An independent web developer specializing in Accessibility, Search Engine Optimization for business and non-profit web sites and sub-contractor for team projects.

Dec 03 to Jan 05

Web Developer, Fidelity Investments.
Web Accessibility Evangelist: QA Accessibility team, Fidelity Investments. QA Testing of projects for internal Accessibility standards. Raised awareness of Accessibility issues, regulations and market opportunities across company. Developed and conducted job-specific cross-company Accessibility training programs for Developers, Project Managers, Systems Analysts, Designers and QA Engineers. Assisted in developing policies and procedures for long-term Accessibility compliance.
Web Accessibility Project: Identified and implemented changes to 298 web pages to meet Fidelity Phase 1 accessibility standards. Delivered double the number pages anticipated 45 days early. Demonstrated leadership in troubleshooting difficult accessibility solutions, documenting and training other team members. Cooperation and team work with other departments to find solutions.

Site redesign (“One Fidelity”) project: Delivered 30% additional pages than assigned two weeks early. HTML, CSS1, JavaScript

May 00 to Dec 03

Web Developer and Principal, Spellman Consulting. An independent web developer for business and non-profit web sites and sub-contractor for team projects. Project highlights include:

NOAH – National Organization for Albinism and Hypopigmentation: Redesigned and implemented web site for AAA certified accessibility using the Watchfire certification standards.

AKP, Inc: Specified, designed and implemented a small e-commerce site optimized for search engines. Site has consistently ranked in Google top 10 for keywords.

Alliance Training e-commerce site: Specified, designed and implemented this dynamic site using ASP with a Microsoft Access database. Dynamic data linked to Cart 32 shopping software. Client maintained and operated.

General Investment and Development: Subcontractor producing all static web pages in Microsoft Visual Studio .NET. Collaborated with designer to modify Javascript, ASP and VB code, which allowed the project to meet deadlines.

Dana Farber Cancer Institute: Subcontractor providing the customization of the Inktomi search engine for the content management system. This site won the 2001 MIMC aware for Health Care.

May 98 to
Mar 00		 Remedy Consultant, Massachusetts Department of Education. Programming and implementation of customized Remedy applications including custom AR Web, Remedy Web and Palm handheld implementations. Projects included the Program Quality Assurance case tracking system (nominated for a Best Practices award by the USDOE), Bureau of Special Ed Appeals case tracking system, and the MCAS test response center. Assisted in deployment of Remedy for the Technology Support department. Customization of Remedy Help Desk application. Developed complete documentation, training materials, support materials, train-the-trainer classes and end user training. Collaborated with internal staff on networking, firewall (including custom Remedy Portmapper), and Oracle issues.
May 98 to
Jul 99		 Remedy Consultant, Boston College Spellman Consulting -- Programming for Boston College Help Center, Project Management system, and Vacation Sick/Time tracking.
Jan 89 to
Dec 97

Boston College Information Technology

Acting Director, Academic & Research Services (Jul 97 – Dec 97) Managed a staff of 65 full and part time professional consultants and assistants. Secured a $1M grant for academic research.

Manager, Personal Computing Services (Dec 92 – Jul 98) Managed the Help Center , Student Computing Facility and advanced computer-equipped classrooms with a staff of 35 full and part time. Managed and pioneered new on-line help services. Close collaboration with faculty to provide services for student facility and classrooms.

Project Management responsibilities:

1997 – Email: Project Manager responsible for 2000+ seat conversion to IMAP4 email. Project completed on time and within budget.

1996 – Voice Mail: Project Manager responsible for implementation of a 18,000 user voice mail system piloting new technology and hardware. Project completed on time and within budget.

1995 – Campus Broadband: Led the Support sub-team responsible for all communication, documentation, training and support to 18,000 students.

1994 – Student Email and Remote Access: assisted in design and managed the staff doing the installation.

1993 – Remedy Action Request System: Designed and managed the implementation of a custom problem tracking software for the Help Center .

Office Automation Consultant (Jan 89 to Dec 92). Provided technical support technical support for Macintosh and DOS computers, specializing in Desktop Publishing. Published on-line support documentation. Developed and presented training programs.
1986-1989 Consultant, Data Communication & Desktop Publishing
Developed data communication Point of Sale transactions for the credit card authorization market. Published grant reports and software documentation. Wrote Lotus 123 macros for First National Bank of Boston .
1984-1986 Account Executive, Amherst Group. Consulted with New England area banks to develop new electronic credit card authorization programs. Introduced and developed communication protocol converters for Point Of Sale credit card transactions that became a new area of revenue for the company.
1979-1984 Account Executive, New England Telephone/AT&T. Sales of data and voice communication systems to research laboratories. Sales exceeded projections by 60%.
Project Manager, New England Telephone. Managed major PBX conversions for electric and gas utility companies including a 2000+ seat conversion for Boston Edison.
1977-1979 Training Manager, Lechmere Sales Developed training programs on telephone and Point of Sale systems.
1975-1977 Teacher, Sandwich Public Schools 3rd & 4th grades, all subjects, open classroom

education
1975 BS. In Ed. Bridgewater State College